We are happy to welcome you to Kindermusik with Annette. Please take a moment to review our policies. If you have any questions, feel free to contact me by text/call (619)656-9178 or email: firstname.lastname@example.org
We offer the following refund policies. Only one policy will apply to the class your student is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.
Studio Refund Policy
Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.
Because we are on a subscription enrollment with monthly payment plan there are no refunds. You will receive a new set of home materials each Semester and summer. If you wish to withdraw, just let me know before the end of the month.
Rather than charging for the entire year at the start of your class, the total cost for the school year (32 classes and home materials) has been divided into equal installments, billed the 1st of each month, thru May-making it easier for family budgets.
· We are not “pay by the month”. Each month you are paying a portion of the home materials and a portion of the tuition. (There is an average of 3.5 classes per month depending on the calendar.)
· If you join after the session has started, you only pay for the remaining months.
· Your subscription reserves your child’s spot in class through May. (or through August in the summer). You do not need to worry about payments; I will charge your credit/debit card on the first of every month. I assume you will continue through May unless you let me know otherwise.If you need to withdraw for any reason, just let me know in writing/email before the first of the month to avoid occurring charges for the new month, after the 2 month minimum. You will be required to pay any balance on home materials you have received.
We promise to respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their students to any third parties. Any information you provide about yourself or your students is held with the utmost care and security and will not be used in ways to which you have not consented.
Information gathered on our web site is collected and used by us and SimplySignup. We will not collect any personal information about adults or students except when specifically and knowingly provided by them. If we collect any personally identifiable information about students, we will first obtain their parents' consent. Examples of personally identifiable information include full name and birth date.
Information collected by us is used internally by our authorized individuals for three main purposes. First, we may collect information for improving our site by seeing which areas, features, and products are most popular. Second, we may collect information in order to personalize the site for our customers. Third, we may collect personal information from visitors who request additional information about our studio, a Free Preview Class Coupon, or who choose to register for classes online.
We hope that you will want to provide information about yourself, because it will make your experience here more valuable to you. If you are comfortable sharing some basic information, you will receive enhanced services that are impossible to offer to anonymous users. Examples of such services may include email notices of special and discounted items, e-newsletters, and special mailings related to Kindermusik with Annette, including free developmental activities and special offers.
On occasion, we may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our web site). However, we will not share any personal information about any particular customer.
Registering for class online is a completely safe experience!
We use SSL (Secure Sockets Layer)—the highest standard in online encryption technology—to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Kindermusik with Annette have the ability to access your information.
Keeping customer information private and secure is a top priority.
Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page: